Thank you for shopping with NOTSIL. We are committed to delivering your order safely and on time. Please read our Shipping Policy carefully.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Once your order is shipped, you will receive a confirmation email or SMS/WhatsApp with the tracking details.
Shipping Locations
We currently ship across India.
For international shipping, please contact our customer support before placing your order.
Delivery Time
Estimated delivery timelines are:
- Goa: 1–3 Business Days
- Metro Cities: 3–5 Business Days
- Other Cities & Towns: 4–7 Business Days
- Remote Locations: 5–10 Business Days
Delivery times are estimates and may vary depending on courier service availability, weather conditions, or unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- We may offer free shipping on selected orders or promotional campaigns.
Order Tracking
Once your order has been dispatched, you will receive:
- Tracking Number
- Courier Partner Details
- Estimated Delivery Date
You can track your shipment using the tracking link provided.
Delivery Attempts
Our courier partner will make multiple delivery attempts.
If the delivery is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery.
Incorrect Shipping Address
Please ensure your shipping address and contact details are accurate before placing your order.
NOTSIL is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.
Delayed Shipments
While we strive to deliver every order on time, delays may occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- Festivals
- Courier service delays
- Government restrictions
- Unexpected logistical issues
We appreciate your patience in such situations.
Damaged or Missing Packages
If your package arrives damaged or if any item is missing, please contact us within 48 hours of delivery.
Please include:
- Order Number
- Photos of the package and product
- Description of the issue
Our team will investigate and assist you as quickly as possible.
Order Cancellation
Orders can only be cancelled before they are shipped.
Once an order has been dispatched, it cannot be cancelled.
Contact Us
For any shipping-related questions, please contact us:
NOTSIL
📍 Store Address:
Shop No. 10, Reliance Residency,
Opp. Body Language, Colmorod,
Salcete, Navelim, Madgaon, Goa – 403601
📧 Email: info@notsil.com (Replace with your official support email)
🌐 Website: https://notsil.com